HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA)

It is now August of 2008 and I still can't scan with this device which is not compatible with Windows Vista and there is no evidence that it will ever work. So it's a great printer but if you really wanted what you paid for (a printer, fax and scanner) and if you have Windows Vista, save your money.

Had this printer for about 1 year. Worked great with XP home. I just upgraded my computer and it came with Vista Home Premium 64Bit. I can print, but not get all the scanner functions to work. Especially my bank deposits which I do by scanning them to the bank. I order the full installation CD but it doesn't seem to work. I can't even get the software to install. Try getting help from HP support and they want to charge you $25 for online chat, for a problem that they cannot resolve. I'm not paying another $25 when I paid $23 for the CD that was supposed to work.

If you are buying a new printer be double sure it works with windows vista-64

If you are using Microsoft Vista 64, you may wish to consider another AIO, as for the time being (and for over a year to date) this will be a printer only. I receieved the following from HP customer service, "the full printing software of HP Laser Jet printers is not available for the Windows Vista 64-bit Operating system." This means I can't copy, scan,or fax to or from my PC. Unbelievable.

Since I am not changing my OS, I need to research whether HP's competitors are compatable with Microsoft Vista 64.

As a nice looking, quiet, but rather expensive printer, it works well.

JUNK! GARBAGE! LAND FILL! If you bought one I am sorry but you have a boat anchor! I own two in two different offices and regret every time I try to use it. I will be replacing both as soon as I can afford it. The printer often stops working or communicating with clients. The "Scan to" feature trashes itself. My employees have given up on scanning and have gone back to our old manual scanner. Software is the most bloated and useless bit of vaporware HP has produced. I have loaded it multiple times on PC's and Mac's and it continues to work for a while and then just stops - reinstalling is the only simple fix. I am an HP faithful having owned many many of their printers of all types since 1987 but this one really really is the worst. I wish I could throttle whoever at HP was the product manager on this one

This HP 3390, like all HP lasers that I have used, does a fabulous job in printing. However, this model blows through toner cartridges like prunes through a goose. We replaced an old HP 1200 which used about 1 cartridge every 4 to 6 months, with this unit that is now only making it about 3 weeks to a month on toner.


Scanning is fine. Copying is fine. Faxing is just fine. NO problems with any of it. But if we don't find a solution to the excessive guzzling of toner, it may be too expensive to continue to use as a printer. And just so you know, we have decreased the density and resolution in an attempt to save a little, but I have not seen a difference in the toner usage.