| WARNING when buying Epson products |
PURCHASE YOUR EPSON PRODUCT THROUGH AN AUTHORIZED DEALER OR FROM EPSON DIRECTLY.
This is not a review of this product, but rather a word to the wise... Two and half months after my purchase of an Epson 10000XL scanner through Amazon, it stopped working. Through the followup and tech support process I learned that, because I purchased through Amazon, the manufacturer nor the seller would honor the 1 year warranty. Epson's position is that Amazon is not an authorized seller and that they merely act as broker for what can often be re-furbished or second hand merchandise.
So, should your purchase break or malfunction, as mine did, you are out of luck with regard to warranty.
This lesson cost me $2400.00 |
3 Rating
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