D-Link DCS-6620G Wireless PTZ Dual Codec 0.05 Lux Optical Zoom Internet Camera

I have installed this camera in order to monitor my newborn in his crib mainly so that I can hear him when I'm not in the bedroom and he needs my help.

The installation was very easy -- took me only 10 minutes. The web-based interface is not as decked out, but very easy-to-use. After installing a small ActiveX Control, it immediately works with my Internet Explorer 6.5. I was even able to create different user accounts so that my son's not-as-tech-savvy grand parents and uncles/aunts can view him live from Taiwan and West Coast. It's been up and running for several weeks and no previously reported bugs have been found. I guess they updated the firmware/software.

My overall feedback:
Pros:
- Very easy to setup
- Support of two-way audio communication -- I can hear my son and talk to him
- Camera rotation, zoom, white-balance (iris) even the LED lights can be controlled easily through web-based interface
- Ability to create multiple user accounts with diff. privileges
- Built-in web-based streaming server -- very easy to set up a web-cast
- Has auto-focus and auto-white-balance

Cons:
- Doesn't support Firefox (reason for a 4-star)
- Auto-focus sometimes doesn't focus perfectly

When it worked, it worked very well and I was happy. Resolution was excellent, low light excellent, really all was perfect (I did not use it wireless, mine was wired into my network and used outdoors with the D-Link outdoor heated housing). About 1 year later it stopped taking any commands and then stopped working. So, it was great while it lasted. I replaced it with the lower level D-Link DCS-5300. You can read my review on that one if you like.

The first one I received was defective. That can happen with anything manufactured. The replacement(very fast, Thanks Amazon) was not a problem getting it to work, keeping it working was a problem. Camera would just quit working for no reason - black screen. Let it set for some time (cool) and it would come back on. Unit did get very warm, but not to the point it would cause a fire. Zoom and focus was OK, along with moving the camera. Forget about wireless! After hours of attempts, even with a person that works in that field, we could not get it to work unless it was hard wired. No support from company. Some have stated it needed a firmware upgrade. That may be the cause of most of the problems. Something that cost as much as that camera should do a much better job.
I did what I thought was the best action to take, return for refund. Best thing to do is look at other cameras.

I have use this cam without any problem. Wireless is rock solid, image good. 270 degree coverage is hard to beat, low light good, free software excellent for the price.

Still scratching my head trying to figure out why those other guys are having so much trouble!

I am absolutely pleased with this cameras ability. I have been a security technician for over 6 years now and install cameras as well as security systems, access control, networks, phone systems, ect. I'm not saying that I know it all but I have seen a lot of things and hold a very good understanding of camera's. The 0.05 low lux is excellent. This is not meant to be a night time camera. It is designed to operate on very low light such as a parking lot with streat lights. The camera can do a 704x576 resolution while still recording at 10kb/s. Most camera's that are installed in business by companies only do 400x300 or somewhere around that range. Others have mentioned this camera freezing in reviews I have read, but not once since i bought this camera over a month ago has it froze. It took me minutes to set up the dcs-6620g on my wireless network and I have not droped connection since day one. Yes there are camera's out there that cost more, but why spend the money for a few extra features that you "may" not need. I would seriously consider looking over this cameras abilities before marking it off your list of possible choices. As far as technical support goes I can't verify either way. I had a small question about one of the features and they answered the phone at a desirable period of time (for tech support) and were able to help me. Although, the person did sound a bit busy as if I was just another call. Excellent buy, I know it is a bit pricey but I believe it was worth it. Just think it could be worse, some wireless cameras go for $1500+.